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What are the questions your product pages do not answer worth?

Put in the product questions shoppers type into site search and send to support, and your own estimates of what an answer changes. See the revenue attached to unanswered questions and the support time they take. Runs in your browser. No account, no card, no call.

Your shoppers' questions, a month

Example numbers to start. Runs in your browser. Nothing is sent.

At these estimates, questions your pages do not answer are attached to $43,200 of orders a year, and answering product questions by ticket takes 40 hours a month.
Revenue attached to unanswered questions a year
$43,200
Support time on product questions a month
40 hours
Support cost of product questions a year
$14,400

How it adds up, each month

Unanswered product searches a month
600
Orders attached to them a month
24
Revenue attached a month
$3,600

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ShoppyPilot — unanswered question calculator
· 2,000 product searches a month, 30% unanswered
· $43,200 a year in orders attached to unanswered questions
· 40 hours a month answering product questions by ticket

Run it yourself: https://shoppypilot.com

Method: unanswered searches = product questions in site search x the share your pages do not answer. Orders attached = those x the share who would buy with an answer, and revenue = orders x order value, over twelve months. Support time = tickets x minutes each. Every figure is your estimate; the report finds the real questions from your search queries and tickets.

What are the questions your product pages do not answer worth?

Put in the product questions shoppers type into site search and send to support, and your own estimates of what an answer changes. See the revenue attached to unanswered questions and the support time they take. Runs in your browser. No account, no card, no call.

Open the free tool

It runs in your browser. ShoppyPilot never sees your inputs.